Privacy
Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated: November 23, 2025
Garudaa World Trade ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our bulk export services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide when you request a quote, contact us, or enter into business transactions:
Automatically Collected Information
Business & Supplier Information
As a B2B export company, we collect business-related information including import/export licenses, business registration documents, tax identification numbers, banking information, and trade references.
How We Use Your Information
Processing Inquiries
To respond to your requests for information, quotations, and product availability
Order Fulfillment
To process, fulfill, and ship your bulk export orders globally
Customer Service
To provide support, handle complaints, and address concerns
Payment Processing
To process payments, prevent fraud, and maintain financial records
Legal Compliance
To comply with Indian export laws, international trade regulations, and customs requirements
Communication
To send updates about orders, shipments, and business-related information
Information Sharing
We may share your information with trusted third-party service providers who assist us in payment processing, shipping, customs clearance, quality inspection, and IT services. These providers are contractually obligated to protect your information.
Important: Supplier-Buyer Confidentiality
We maintain strict confidentiality between our suppliers and buyers. Supplier information is never disclosed to buyers, and buyer information is never disclosed to suppliers, except as required for order fulfillment and compliance.
We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, and maintain business records as required by Indian law (typically 7-10 years for financial records). When information is no longer needed, we will securely delete or anonymize it.
Your Rights
Access & Correction
Request access to and correction of your personal information
Data Portability
Request a copy of your data in a structured format
Deletion & Restriction
Request deletion or restriction of your data (subject to legal obligations)
Withdraw Consent
Withdraw consent and opt out of marketing communications at any time
Contact Us
If you have any questions or requests regarding this Privacy Policy or our data practices, please contact us. We will respond within 30 days.